Shipping Policy

At Burvian, we are committed to delivering your products quickly and securely. This Shipping Policy outlines our processing times, delivery options, and other important details.

1. Processing Time

Orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or UK public holidays will be processed on the next working day.

2. Shipping Rates & Delivery Times

We offer the following shipping options:

UK Standard Delivery: 3–5 business days – £4.99 (Free for orders over £75)
UK Express Delivery: 1–2 business days – £7.99
International Shipping (Europe): 5–10 business days – £12.99

Delivery times are estimates and may vary due to factors beyond our control (e.g., customs delays, courier issues).

3. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details.
You can track your order directly via the courier’s website.

4. Shipping Restrictions

We currently ship to the United Kingdom and selected European countries.
We do not deliver to PO Boxes or military addresses (BFPO).

5. Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.
We are not responsible for delays caused by customs clearance.

6. Lost or Damaged Parcels

If your order is lost or arrives damaged, please contact us at contact@burvian.com within 7 days of delivery. We will work with the courier to resolve the issue as quickly as possible.

7. Contact Us

If you have any questions about our Shipping Policy, please contact us at:

Email: contact@burvian.com
Business Name: Burvian
Jurisdiction: United Kingdom