Privacy Policy

Burvian ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

Personal Information: such as your name, email address, phone number, shipping and billing address, and payment details.
Order Information: details about products you purchase, delivery preferences, and transaction history.
Technical Information: including your IP address, browser type, device information, and cookies.
Communication Data: any correspondence you send us, including emails to contact@burvian.com.

2. How We Use Your Information

We process your personal data for the following purposes:

To process and deliver your orders
To provide customer support
To send important service updates
To improve our website and user experience
To send marketing emails (only if you have given consent)
To comply with legal obligations

3. Legal Basis for Processing

We rely on the following legal grounds to process your personal data:

Contractual necessity – to fulfil orders and provide services.
Consent – when you sign up for newsletters or marketing.
Legitimate interests – to improve our services and prevent fraud.
Legal obligation – to comply with applicable laws.

4. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and personalise content. You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect site functionality.

5. Data Sharing

We do not sell your personal data. However, we may share it with trusted third parties including:

Payment processors to complete transactions
Delivery and logistics providers
IT and hosting service providers
Legal authorities if required by law

6. International Data Transfers

Some of our service providers may be located outside the UK. In such cases, we ensure that appropriate safeguards are in place to protect your data in line with UK GDPR requirements.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Your Rights

You have the following rights under UK GDPR:

Right to access your data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing, including direct marketing
Right to withdraw consent at any time
Right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK

9. Security

We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at: contact@burvian.com

This Privacy Policy is governed by the laws of England and Wales.